The ambitious redevelopment of Amari Pattaya is nearing completion, with the unveiling of new accommodation in two distinct buildings – Amari Tower and Amari Suites (opening Q2) – extensive free-form swimming pools with a treehouse-themed slide and Aqua Water Park, Kids Club with animation team, restaurants, ballrooms, meeting facilities, fitness centre and spa. Dramatic changes have taken place across the entire property, transforming the legendary hotel into a new paradise along the northern end of Pattaya Bay.
Showing me around the all-new facilities is Deborah Haines, Area General Manager for Eastern Thailand, based at Amari Pattaya, who took up her current post on 14 January 2019. Prior to joining ONYX Hospitality Group, Deborah was General Manager at Radisson Blu Plaza Bangkok. Deborah brings to the position more than three decades of hospitality industry experience, the past 19 years of which have been with Carlson Rezidor Hotel Group. Prior to joining Radisson Blu Plaza Bangkok, Deborah was District Director for the Group’s hotel operations in Russia, responsible for nine properties.
Deborah’s experience includes GM positions at Radisson Blu hotels in Sochi and Moscow; Sofia, Bulgaria; and Durham, U.K. Her first GM stint was in London, at Park Inn Hyde Park. Deborah prepared for her career in the hospitality industry in the mid-1980s, earning diplomas in hotel management, hotel and catering administration, and completing several management and training programmes. In her capacity as Area General Manager, Deborah is responsible for nine properties in Pattaya, including OZO, to be opened in the first quarter of 2020.
Says Deborah: “The redeveloped Amari Pattaya is a new resort. However, we have become a destination that is contemporary whilst tempering its history and creating unforgettable moments for all who come to stay and experience it. We will deliver to our guests by being unique in what we do and embracing all ages, but most importantly, our younger travellers. We have our Aqua Park, Wet Zone, Slider and the Treehouse Kids Club. All children will experience a journey of wonder and joy. Come stay and become part of the magic.
Our resort reflects its roots in
During the day, you will see our animation team around the hotel. To find out more about how they can entertain you, come and meet them. This is our resort. Now come and see us and be a part of a very special place with a big heart.” The hotel has always been frequented by business travellers to Pattaya, as it is ideally situated down from Dolphin roundabout, and easy to move in and out of without the need to get on Beach Road.
The gardens of the Amari have long been used for elaborate weddings and company functions and the new complex continues to offer plenty of resources. The catering staff have always been amongst the very best in the business, whether on-site or as outside caterers. The ballroom will soon be recognised for accommodating some of the many corporate events that the city hosts. This
Whilst I was there, Deborah greeted all her staff with a cordial but professional touch. She knew all their names and was met in turn with their gratitude and respect. This lady is a natural leader and manages her property with ease, experience and a gracious smile. She told me that this move will be her last and that she wants now to stay with ONYX and deliver their flagship on the eastern seaboard to success, along with profitability to her company and the hotel owners. I have no doubt that she will, and I wish her well.
Amari Pattaya 240 Pattaya Beach Rd, Pattaya 20150 tel: 038 418 418
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